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We combine on-the-ground intelligence in China with direct, native-language intervention to recover money, goods, and control when supply chain relationships break down.

Payments are sent.  Shipments stall. Communication becomes sporadic—or stops altogether.

What you are being told is often incomplete. Something else may be happening.

We do not rely on emails or general reports. We verify what is actually happening on the ground.  Is production active—or stalled? Is your order being prioritized—or pushed aside?  Are delays real—or strategic? Who is making decisions—and why?  We establish facts.

Once we know the specifice facts of your situation, we engage directly to reopen communication at the right level; to challenge inconsistencies with verified information; to apply pressure where needed; to reset expectations and timelines, and to establish accountability.  We do not observe from a distance. We intervene.

We operate through trusted, on-the-ground relationships in China that allow us to engage directly with suppliers and management—in Chinese--to verify conditions inside factories and operations on-site; to move issues forward when remote communication fails, and to change terms, conditions, or cease the supply if necessary. We execute.

We tackle situations where the supplier has gone silent; there is evasive or inconsistent communication; where deposits are in jeopardy or at risk; where there are stalled, delayed, or lost shipments; where contract changes emerge or are required, and where the relationship with the supplier is strained or deteriorating 

This is not consulting. This is not sourcing. This is not an accounting exercise. This is focused attention and direct action on a specific supply chain problem that you have, when it matters most.

We aim for timely and complete resolution of your supply chain problem, including goods released, funds recovered, communication restored, agreements restructured, relationships stabilized, or amicable parting and preservation of rights.  Time matters -- what can be recovered today may not be recoverable next week. 

We are not analysts.  We are not consultants. We are not sourcing agents. 

We have: 

Key Principals in Washington, D.C. and Shanghai, China

Native-language capability and direct in-country access 

Established credibility and integrity on the ground in China 

Direct engagement with decision-makers—not intermediaries 

When it comes to doing business globally, who you know is just as important as what you know.  We provide the connection and the comfort needed to resolve your supply chain situation. We don't just point out problems; we fix them, and we handle the hard part so you can focus on the important part -- growing your business.

Serious Inquries Only  

www.supplychainintervention.com